Stop Losing Jobs to Missed Site Visit Details
You’re on the tools, covered in dust, and your phone rings. It’s a new client wanting to book a site visit. You juggle your phone and try to remember the details, hoping you get it all right. You hang up, but by the end of the day, the address is a blur and the job is lost.
The Problem
When you're running a trade business, a missed booking is more than just an inconvenience; it's lost revenue. Relying on memory to schedule site visits is a huge risk. A wrong address, a forgotten appointment time, or a misunderstood job detail can lead to wasted travel, frustrated clients, and a reputation for being unreliable. It costs you fuel, time, and worst of all, the trust that wins you bigger projects.
How Rewynd Solves This
Rewynd acts as your personal assistant, automatically transcribing every answered call. As soon as you hang up with a potential client, Rewynd has already captured the entire conversation. It extracts key details like the client's name, phone number, the agreed-upon time for the site visit, the address, and a summary of the job. No more scrambling for a pen or trusting your memory after a long day.
Real-World Example
Meet Mick, a landscaper from Wollongong. He gets a call while he’s driving his ute back from a job. It's a new lead, Sarah, wanting a quote for a big garden makeover. Before Rewynd, Mick would have tried to memorise the details while driving. More than once, he'd turned up at the wrong house or on the wrong day. After installing Rewynd, the call is automatically transcribed. He finishes his drive, and when he checks his phone later, all of Sarah's details are there in black and white: her address in Fairy Meadow, the appointment time for Tuesday at 10 am, and her note about needing a child-friendly design. He adds it straight to his calendar, looking professional and organised.
What Rewynd Captures From These Calls
Rewynd automatically pulls out the crucial action items from your booking calls, so you never miss a beat.
- Client Contact Details: Name and phone number.
- Appointment Time & Date: The specific time and day for the site visit.
- Full Site Address: The street, suburb, and any specific entry instructions.
- Job Scope Summary: A brief description of the work the client wants quoted.
- Follow-up Actions: Any reminders to send a confirmation text or email.
Try Rewynd Free
Never let a booking slip through the cracks again. Try Rewynd today and get your first 50 calls transcribed for free. Setup takes just 30 seconds, and you don't need to change how you answer your phone. It’s that simple.
Frequently Asked Questions
Does this work on my personal mobile? Yes, Rewynd is designed to work with your existing mobile number. Once you set up call forwarding, any answered call that comes to your phone can be transcribed, so you don't need a separate work phone.
What if the client changes the appointment time during the call? No worries. Rewynd transcribes the entire conversation. The final agreed-upon time will be captured in the transcript and action items, so you always have the most up-to-date information.
Is it hard to set up? Not at all. It takes about 30 seconds. You just follow a simple, one-time instruction to set up call forwarding from your mobile. After that, you just answer your phone like you always do. There's no app to open or button to press before a call.
Can my whole team see the bookings? Absolutely. Rewynd’s team features are free. You can share call notes and action items with your apprentice, your partner, or anyone else on your team to make sure everyone is on the same page. No more missed messages or double bookings.