Stop Critical Safety Details Slipping Through the Cracks
You're on site, juggling a million things. A worker calls to report a near-miss with a piece of equipment. You tell him you'll deal with it, but by the time you're back in the ute, the details are already fuzzy. Was it the excavator on level 2 or the forklift near the loading bay?
The Problem
When a safety incident or a near-miss is just a quick phone call, the details are easy to forget and even easier to dismiss. Without a proper record, you're exposed. A forgotten report can lead to a repeat incident, this time with serious injuries. This means stop-work orders, massive fines from SafeWork, and a huge blow to your reputation. It’s a massive risk to your business and your team that you can't afford to take.
How Rewynd Solves This
Rewynd acts as your automatic safety scribe. Because all your work calls are forwarded through Rewynd, every report is automatically transcribed and logged the second you hang up. There's no need to scramble for a pen or try to recall details later. The app captures the conversation, identifies key actions, and creates a permanent record, ensuring nothing is ever missed.
Real-World Example
Mick, a site manager in Western Sydney, gets a call from his new apprentice, Tom. Tom's just seen another contractor using a grinder without the proper guard. He's a bit shaken but gives Mick the details over the phone. Before Rewynd, Mick might have been in a noisy cab, half-heard the details, and forgotten to follow it up by the time he got back to the office. But with Rewynd, the entire call is transcribed. The app automatically creates an action item: "Follow up with contractor about unguarded grinder on level 3." Mick assigns the action to his safety officer right from the app. The hazard is addressed within the hour, and a formal report is filed with a complete, accurate record of the initial call.
What Rewynd Captures From These Calls
Rewynd automatically pulls out the crucial information from your safety-related calls, so you can take immediate action.
- Action Item: Investigate unguarded grinder use by sub-contractor.
- Location: Level 3, near the northern stairwell.
- Equipment Involved: 9-inch angle grinder.
- People Involved: Tom (reporting), unnamed contractor.
- Urgency: High - immediate risk of injury.
Try Rewynd Free
Don't let another critical safety detail get lost in the shuffle. You can try Rewynd completely free for your first 50 calls. Setup takes just 30 seconds, and you don't need to change a thing about how you already work. Never forget a call.
Frequently Asked Questions
Is this compliant with privacy laws for reporting? Rewynd is designed to help you meet your safety obligations. The call recordings and transcriptions create a clear record of reports made to you, which is essential for compliance. However, you should always inform your team that work-related calls may be recorded for safety and training purposes.
What if the call is from a private number? Rewynd works with any answered mobile-to-mobile call that is routed through your phone, regardless of whether the number is private or not. As long as you answer the call, it will be transcribed.
Can I export the call transcript for a formal incident report? Yes. All call transcripts and action items can be easily exported from the app. This makes it simple to attach a verbatim record to your formal SafeWork NSW or other state-based incident report forms, ensuring your documentation is accurate and complete.
Does it work in noisy environments like a construction site? Rewynd's transcription is optimised for mobile call quality and can perform well even with background noise. While extreme noise can affect accuracy, it's generally very effective at capturing the details of a typical conversation on site.